Earn Airline Miles Earn airline miles instead of Wyndham Rewards points, the choice is yours. |  |
|
Frequently Asked Questions General Programme Information | | Q: | What are the benefits of Wyndham Rewards? | | | | A: | As a member, you can: - Earn points at over 6,000 hotels in more than 20 countries worldwide . That includes: Baymont Inn & Suites®, Days Inn®, Hawthorn Suites® by Wyndham, Howard Johnson®, Knights Inn®, Microtel Inns & Suites®, Ramada®, Super 8®, Travelodge® (U.S. only), Wingate by Wyndham®, Wyndham Hotels and Resorts®, Wyndham Garden®, and Wyndham Grand® Collection. Stay everywhere from North America to Europe to China and more.
- You can also redeem Wyndham Rewards points for stays at any of our brands: Baymont Inn & Suites®, Days Inn®, Hawthorn Suites® by Wyndham, Howard Johnson®, Knights Inn®, Microtel Inns & Suites®, Ramada®, Super 8®, Travelodge®, Wingate by Wyndham®, Wyndham Hotels and Resorts®, Wyndham Garden®, Wyndham Grand® Collection and other exciting destinations.
- Earn miles from the following airline and rail programme participants: Aeromexico Premier Miles, Air Canada Aeroplan®, American Airlines AAdvantage®, Continental OnePass®, Delta SkyMiles®, Midwest Miles, Southwest Rapid Rewards, Spirit Airlines FREE SPIRIT™, Sun Country Ufly, United MileagePlus®, US Airways Dividend Miles®, Air Berlin topbonus®, Air China PhoenixMiles®, China Eastern Airlines Eastern Miles, China Southern Sky Pearl Club, Hainan Airlines Fortune Wings Club, Miles & More, Czech Airlines OK Plus or Amtrak Guest Rewards® instead of Wyndham Rewards points when you choose this option for your hotel stays.
- Earn Wyndham Rewards points for car rentals with Avis®, Budget® and Sixth® and redeem for discounts or free rental days.
- Other benefits such as free room upgrades*, early check-in and late check-out* and free snack and beverage.
- Gain access to your member account anytime- to check point balances, redeem rewards and make reservations – log in on the WyndhamRewards.com homepage on this site, or by calling 00 800 367 87477.
| | | | Back to Top | |
Enrolment | | Q: | Is there a cost to join? | | | | A: | No, Wyndham Rewards is absolutely free to join. | | | | Back to Top | |
| | Q: | How do I enrol? | | | | A: | There are three ways:
(1) Just click here
(2) Via our Front Desk Staff—they can enrol you at the Front Desk of any of our hotel properties.
(3) Call 00 800 367 87477. | | | | Back to Top | |
| | Q: | How do I enrol in Wyndham ByRequest? | | | | A: | You simply need to visit the ByRequest web site to join. If you’re not already a Wyndham Rewards member, you’ll also automatically be enrolled so you can start earning valuable Wyndham Rewards points for qualifying hotel stays. | | | | Back to Top | |
My Account | | Q: | How do I know I have received my points? | | | | A: | Provide your Wyndham Rewards membership number each time you check-in. Then you can check your point status online by visiting My Account . Please allow 4-6 weeks for points to be credited to your account. | | | | Back to Top | |
| | Q: | What do I do if I have earned points that do not appear on my account after the 4-6 week time period? | | | | A: | If you review your account balance and determine you were not credited points correctly for a qualifying stay or other point earning transaction, you can contact Wyndham Rewards Member Services either by visiting the Contact Us section of this site, or by phone at 00 800 367 87477. | | | | Back to Top | |
| | Q: | I don't have access to a computer in order to look up my account. What can I do? | | | | A: | Call Wyndham Rewards Member Services at 00 800 367 87477. Our representatives can help you create your member profile, provide your point balance and redeem your points for rewards. | | | | Back to Top | |
| | Q: | How do I contact Wyndham Rewards Member Services? | | | | A: | For Wyndham Rewards Member Services, call 00 800 367 87477 or visit the Contact Us page. | | | | Back to Top | |
| | Q: | How do I discontinue my membership? | | | | A: | Simply call 00 800 367 87477 if you no longer wish to participate in the programme. | | | | Back to Top | |
| | Q: | How do I log in to my Wyndham ByRequest account? | | | | A: | You simply need to visit the ByRequest web site to log in to your ByRequest account. There you can manage your preferences to personalise your stay just the way you like it. If you want to check your point balance, manage your Wish List or modify your earning preference to select either Wyndham Rewards points, airline miles or rail points, you can do that by accessing your Wyndham Rewards profile. | | | | Back to Top | |
Rewards | | Q: | How do I redeem my points for rewards? | | | | A: | All rewards can be redeemed online. Simply go to Redeem to see a list of rewards and the point levels for redemption. | | | | Back to Top | |
| | Q: | Are there any blackout dates when I can't redeem a free hotel stay? | | | | A: | No, you can redeem a free hotel stay at any time, at any participating hotel anywhere in our network*. Free nights are based on availability at each property. | | | | Back to Top | |
| | Q: | Do I need to make a reservation to redeem a free night? | | | | A: | You are required to make a reservation when redeeming a free night. Follow the instructions when you visit Redeem. | | | | Back to Top | |
Earning | | Q: | What do I earn for my hotels stays? | | | | A: | For every stay at Wyndham Hotels and Resorts®, Wyndham Garden®, Wyndham Grand® Collection or Hawthorn Suites® by Wyndham hotels, you'll receive 10 Wyndham Rewards points for every dollar you spend on a qualifying room rate, OR 500 airline miles for each qualifying stay in one of our participating airline travel awards programmes. The choice is yours. For every stay at Ramada®, Days Inn®, Super 8®, Wingate by Wyndham®, Baymont Inn & Suites®, Microtel Inns & Suites®, Howard Johnson®, Travelodge® and Knights Inn®, you'll receive 10 Wyndham Rewards points for every dollar you spent on your qualifying room rate, OR 2 airline miles (members who choose to earn Aeroplan miles earn a minimum of 250 miles per qualified stay) in one of our participating airline travel awards programmes. The choice is yours. | | | | Back to Top | |
| | Q: | In which programmes can I earn airline miles? | | | | A: | We have developed relationships with leading travel programmes – Aeromexico Premier Miles, Air Canada Aeroplan®, American Airlines AAdvantage®, Continental OnePass®, Delta SkyMiles®, Midwest Miles, Southwest Rapid Rewards, Spirit Airlines FREE SPIRIT™, Sun Country Ufly, United MileagePlus®, US Airways Dividend Miles®, Air Berlin topbonus®, Air China PhoenixMiles®, China Eastern Airlines Eastern Miles, China Southern Sky Pearl Club, Hainan Airlines Fortune Wings Club, Miles & More, Czech Airlines OK Plus or Amtrak Guest Rewards®. If you want to earn airline miles or rail points for your hotel stays, you must choose one of these programmes on your Member Profile. At the end of your hotel stay, your miles or rail points will be directly credited to the programme you choose. Please allow 6-8 weeks for the points to appear in your frequent travel programme account. | | | | Back to Top | |
| | Q: | How do I choose to earn points or airline miles for my hotel stays? | | | | A: | Choose which earning option you prefer on the enrolment form when you join, or, if you're already a member, log in to your account and complete your Member Profile. | | | | Back to Top | |
| | Q: | If I enrol now at the hotel, can I earn for this stay? | | | | A: | Yes. As long as you enrol before you check-out, you will earn for this stay. However, if you wish to earn airline miles, you must complete this option in your Member Profile prior to your stay. | | | | Back to Top | |
| | Q: | Can I earn airline miles through other earning participants outside of hotel partners? | | | | A: | No, you can only earn airline miles directly through qualifying hotel stays. Earnings through other programme participants are valid for Wyndham Rewards points only. However, you can redeem your points at a later date for airline miles. | | | | Back to Top | |
| | Q: | How do I earn points through the other earning participants? | | | | A: | The procedures vary. Go to Ways to Earn for details. | | | | Back to Top | |
| | Q: | What if I decide to change my mind about my earning option? | | | | A: | Simply go back to your Member Profile and revise your earning selection. You will then start earning whatever your new selection is (Wyndham Rewards points or airline miles), until you revise your Member Profile again. Any points earned prior to the change will remain in that account. | | | | Back to Top | |
| | Q: | Do I need to make a reservation to earn points on a stay? Or to redeem a free night? | | | | A: | Reservations are always recommended, but you do not need one in order to earn points for a stay. Simply present your Wyndham Rewards Card or member number and your points will be credited to you. You are required, however, to make a reservation when redeeming a free night. | | | | Back to Top | |
|
